How do employees raise help desk tasks?
Employees raise engagement help desk tasks from within the Employee Portal. When they undertake activities such as requesting holiday, updating their personal details, raising messages, asking for new uniform and a variety of other activities, tasks are automatically raised for them.
To find out more about how to raise specific engagement help desk tasks, follow these links:
- How do I update my details using the Details Engagement Task?
- How do I manage my diary using the Diary Engagement Task?
- How do I manage my holiday / annual leave using the Holiday Duty Task?
- How do I view documents using the Documents Engagement Task?
- How do I view reports using the Reports Engagement Task?
- How do I manage my messages using the Messages Engagement Task?
- How do I view news using the News Engagement Task?
- How do I query a duty using the Duty Query Engagement Task?
- How do I swap a duty in the Employee Portal?
- How do I accept a duty swap in the Employee Portal?
- How do I give away a duty in the Employee Portal?
- How do I search for work and pick up a duty in the Employee Portal?