Essentials Documents

This colorful, two-sided help sheet provides an overview or the T&A Monitor, along with a description of the various messages that may be displayed on screen, and how to action them.

• T&A Monitor Help Sheet (September 2021)

 

This colorful, guide explains how to set up users within Timegate Web. It is aimed at administrators who are granting access to Timegate Web through the SaaS environment.

• User Set Up Guide (March 2022)

 

This colorful, guide explains how to log on and reset your password within Timegate Web. It is aimed at those new to Timegate Web who have been provided with a User ID and password their manager/supervisor.

• User Sign In and Password Reset Guide (March 2022)

 

This guide explains what the Timegate Mobile employee app is, how to download it from the Android Google Play store and the iOS App Store and how to navigate around it. This is a great document to hand out to your employees who may be struggling to get up to speed with the mobile app.

• Timegate Employee Mobile App (Sept 2021)

 

This colorful, two-page guide explains how to set up and use the Timegate Employee App in Single User mode. This is a great document to hand out to your employees who are using the Employee App in the "default" single user mode.

• Employee App Single User Set up and User Guide (September 2021)

 

This two-page guide takes you through the various aspects of using the Employee App in Multi User Mode to read RFID/NFC tags. It covers Employee app configuration, employee record updates (manually in Timegate through the FM Clod, or via the Location Manager app), end-user call taking and the minimum mobile device requirements for using the system.

• Employee App Multi User Mode with RFID Guide (February 2022)

This colorful, two-page guide explains the different modes available within the Employee App. It also describes how to set up and use the Employee App in Multi and Shared User mode. This document is aimed at administrators and supervisors.

• Employee App Multi and Shared User Mode Set up and User Guide (November 2021)

 

This colorful, single page document explains the different Employee App functions and how to access them. It compares the differences in use between Single, Multi and Shared User mode.

• Employee App Functions (September 2021)

 

This guide provides information about how TEAM Software by WorkWave's Employee App uses Location Services and the associated legislation. It shares The Information Commissioners Office's definition of location data. An explanation of how the Employee App gets and uses location related data is provided. Finally, the technologies that enable the location of mobile devices to be established is described. The guide is not intended to provide any legal advice to customers.

• The Employee App, Legislation and Location Services (March 2022)

 

This guide provides troubleshooting information for the various error codes that may be encountered when using the Timegate Web Employee (and Location Manager) App.

• Employee & Location Manager App Error Codes (September 2021)

 

This one-page hand out explains how to use Clock-in.com for the first time. In addition to instructions, it also has a space to write down your own details when printed so that you do not forget them.

• Clock-in.com Guide (September 2021)

 

This guide provides hihgly-eadvanced Timegate Web user with examples, and step-by-step examples about how to take advantage of the Prior Period Adjustment (PPA) processing functions (Period Lock, Period Unlock, Period Close) when running your payroll within Timegate Web.

• Timegate Web Prior Period Adjustments Functionality (January 2022)

 

This document talks you through how to install and configure Timegate Web Sage Accounts Interface, configure Sage to use the interface, use Timegate Web to import in to Sage 50 and troubleshoot.

• Timegate Web/Sage Accounts Interface Installation & User Guide (September 2021)

 

This document talks you through how to install and configure Timegate Web Sage Payroll Interface, configure Sage to use the interface, use Timegate Web to import in to Sage 50 and troubleshoot.

• Timegate Web/Sage Payroll Interface Installation & User Guide (September 2021)

 

This document is aimed at those customers who are using Timegate Web and TemplaCMS in conjunction with each other to handle different aspects of T&A and Payroll. It comprises details about the ways in which the inteface works along with a subset of the Timegate Web User Guide relevant to Interface Users.

• Timegate Web/TemplaCMS Interface Version 2.1 Guide (December 2021)