What's New — Timegate — April 8th, 2025

Timegate Web

Enhancement

• A Scheduling tab was added to the Branch card. This tab provides the capability to control whether users want to use System Level or Branch Level minimum rest periods. Use this link for additional information. [#243381]

System Changes

• The 05-07-15 - Sage Payroll - Variable Pay report now has the option to display hours and rates with two decimal places. [#238729]

• Completed the following updates to the 01-05-18 - Employee Data Load report: [#246855]

  • Added Escalation Group and Average Period Hours Rule columns and filters.

  • The report wizard now allows the report to be ordered by the Employee Pin.

  • Changed the report formatting by increasing the font size and the spacing of the columns.

  • When exporting, the column layout and headings more closely match the layout of the user interface.

• Added an Adjustment column to the 09-05-08 - Employee Holiday Balances report. [#237097]

Fixes

• There was an issue when employees booked on|off late but within the post window. If the call was already taken, it prevented the booking on|off. Edited code to ensure the auto book on/off does not occur until after the post window is complete. [#244740]

• Fixed an issue where missed call alerts were delayed by several hours. [#239125]

• The 09-05-08 - Employee Holiday Balances report displayed Accrued Holiday values that did not match the values in the Timegate user interface. This has been resolved. [#244736]

• The 03-05-16 - Employee Pay with Absence report returned an error due to a pay amount maximum limit. Adjusted the code to allow higher pay figures. [#244450]

• When creating a holiday diary event, the system referenced the last accessed employee record values when adding a new diary item instead of the employee to which the diary belonged. This has been corrected. [#244102]

• Resolved a problem where the number of contracted hours per week was not displayed when the contract times spanned more than one page (greater than four weeks) on the Site Contract Times tab. [#235056]

• When employee absence rules were changed, the entitlement value was calculated incorrectly. This has been fixed. [#234465]

• Resolved an issue where the 01-04-12- Site Budget - Review report was at times erroring out. [#232764]

• Employee uploaded photos were displaying at a 90-degree angle. This has been updated by displaying photos in the same rotation as when the photo was originally taken. [#227244]

• Corrected an issue where users were able to create/edit duties even though they did not have the appropriate security permissions to complete these tasks. [#224295]

• There were incorrect pay and bill times when an arbitration profile was based on actuals. This has been resolved. [#245265]

• Email links for reports were invalid when the report included more than seven large images. This has been fixed. [#225756]

• Corrected an issue where the 05-07-15 - Sage Payroll - Variable Pay Report was displaying CSP (company sick pay) in the Element column when it should have displayed SSP (Statutory Sick Pay). [#244540]

Timegate Mobile App

Fix

• Tour checkpoint updates were not saved when the device was having internet signal issues. Now, when there is low connectivity, the app allows up to five seconds to save the checkpoint and returns an error message if it is unable to save. [#207825]

• Fixed an issue where tour duration values were not displayed on the Service Desk page and in tour emails for completed tours. [#239334]

Employee Portal

System Change

• When the theme color is customized, it is now applied to the whole top navigation bar. [#235114]