How do I assign the views in Site Groups?

• Select Set Up | Site Groups.
• Select next to the Site Group that you wish to edit or view.
• Select the Views tab.
• From this tab, you can configure what calls at a group level you see in the Call Monitor View. Select what you wish to see using the check boxes,
• Select Save.

Note: When a view is left unselected, the calls from the given Site Group will not be included within the view when it is used to filter in the Call Monitor View