How do I set up Tour Failure Reasons?

Tour Failure Reasons are created from the Tour Failure Reasons tab within the Admin | Service page. From this page:

• Select Add

• In Failure Reason enter a descriptive name

• Select Active i.e. the Failure Reason will show up when logging the reason for failing to visit

• Select Comments if the option is going to be given to the system user to add comments to the failure during a tour

• Select Default to make this failure reason the default one when users record a failure

• Select Save