How do I group statuses together?
Statuses are grouped together from the Status Groups tab within the Administration | Service page.
To create a new Status Group, select Add. The following will be displayed:
                                                        
                                                    
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Enter the group name and a started date. This date must be in the future. Changes will not come into effective for you until this date is reached.
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Align the various states to their associated statuses
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Select Save