What checks should I make before invoicing?

The following checks should be undertaken before running your invoicing report:

  • Ensure that all Arbitrations and Failed Duties have been cleared down for the period that you want to report on for invoicing. This can be checked through the Arbitrations and Failed Duty tiles. You can use the Duty Filter to search for arbitrations and failed duties (see How are unarbitrated duties manually arbitrated?).
    Duties that have not been Arbitrated will not include bill records for the pay and bill phase. They will not appear on Invoice reports for this phase.
  • Once all duties have been arbitrated, the Rate Generation check report (04-01-05) should be run to identify if there are any duties that have either not been rate generated or have a zero value.

If the report returns any records, it is an indication that these duties need to be corrected. You should refer to Rate Generation (P13) for further information about running rate generation to correct these problems.