How do I configure arbitration for a specific site?
The following 01 min 14 sec clip shows you how to configure the arbitration rules for a specific site:
To configure arbitration for a specific site, you must go to the Set Up | Sites | Call Settings specific to a site - an example is shown below:
- Select [...] to open the Pick Arbitration Profile page
- Select the arbitration profile that you wish to use
- If you are unsure of the way that the profile is configured, select to preview the profile
- Once the arbitration profile has been selected, select Save