How can I view/update/clear a note?

The following 0 min 32 sec clip shows you how to edit a note:

The details of a note can be viewed at the bottom of the screen, simply by selecting the note:

Additionally, the details can be viewed, updated or cleared as shown below:

  1. Select the incident
  2. Select Edit Note - this will open the Edit Note screen
  3. You can update the note with additional comments as necessary
  4. The status of the incident can be altered (i.e. to Closed/Cleared) by selecting Status. Additionally, all related notes can be updated by selecting Update All Notes With Linked Reference
    (Enter any Alarm information (not shown on screenshot above))
  5. Select Save to complete the updates