From a user perspective, Site Groups are invisible. This means from a user perspective that a Site links directly to a Customer and Branch. Sites are treated as stand-alone. Each Site is allocated to one Customer and is allocated to one Branch. The benefit of this is that it is simpler for users to understand, with each Site having it’s own contractual terms and conditions (rather than shared ones when Timegate Web operates in the Show Site Group Mode). By default, Quick Start, Quick Start Security and Quick Start Security Plus all use this simplified hierarchy. All other versions of Timegate Web can, use this optionally.

• Branches and Customers are at the same high-level within the Timegate Web hierarchy
• A Branch can have a series of Sites within it
• A Site can only belong to one Branch
• A Branch can have many Employees registered to it
• An Employee can only be registered to one Branch
• A Customer can have many Sites, but the Site can only belong to one Customer
• A Customer can link to many Branches and vice versa, through the Site relationship

Branches

• These are best described as being at a business division or a line of business
• These can group together operations (for example, Sites and Employees by geographical areas)

Customers

• Along with Branches, they are at the top level of the hierarchy
• They are used for reporting along with grouping lower-level data

Sites (Site Cards)

• Sites hold contracted duties
• There is no limit to the number of contracted duties on one Site
• Different rates can be assigned to duties on the same Site
• Management of security roles, to group responsibilities should be made at a Site level

• Sites hold contracted duties

Employees

• Employees are allocated a single Branch, but can be scheduled onto any Site, even if the Site belongs to another Branch
• Pay Levels give the ability to pay and bill different rates for different Employee types covering shifts for example Supervisor, Cleaner, Security Officer