Setup: Employees - General

The following video reviews how to set up a new employee, focusing on the required information on the General tab.

How to get there: Set Up | Employees | General Tab

The General Tab is what the user first sees when selecting Set Up | Employees. It contains the most commonly accessed information regarding employees.

The screen is split into several sections that are all controlled by the system security functional role assigned to the user. These sections are detailed within this document.

Screen Actions

Save

Save Employee changes

Delete Employee

Delete the Employee from the system.

Note: If the Employee is a leaver, then do not Delete the Employee. Instead, set their Date Left on the HR Tab

Refresh

Revert to the unsaved state

View Diary

View Employee Monthly Diary screen

View Branch

View Branch information screen

View Tasks

View Employee Help Desk Tasks screen

Change Picture

Upload a new Photo of the Employee. Use either a PNG or JPEG format as these are smaller in size. This will improve performance when accessing the Employee General Tab across the Internet

Remove Picture

Remove the existing Photo of the Employee. A default Silhouette icon will be shown instead

Send Message

Will open a pop-up window and allow the user to select a message template to send to
the Employee:

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When completed, click Send to send the message. The message can be reviewed in
Monitor | Message Log

Note: Send Message is only available within the Engagement Pack and SMS messages only where there is sufficient credit on the TEAM Software SMS account

Home Branch

This section is used to allocate the Employee to the Branch and optionally the Area that they report into.

Screen Layout and Fields

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Branch

(Mandatory)

The meaning of a Branch will differ within each customer implementation of the system based on the ways in which a business is structured. It could be a division of the company, geographical location, type of business, operational area etc.

To select a Branch, select the [...] of the Branch field.

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A pop-up window will appear to allow the user to search for a Branch or select the
Branch required:

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Click anywhere on the line to select it. The pop-up window will close and the selected Branch will appear in the General Tab.

For more information on the setting up a Branch, see Set Up | Branches

Area

The use of the Area Maintenance will differ between system implementations but it could be used in replacement of the Employee Zone and Site Zone fields.

To choose an Area, select an area from the drop-down list shown

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The Area Name will be shown in the list. Click anywhere on the line to select.

The Area selected will be shown on the screen.

see Admin | General | General Maintenance | Area Maintenance for more information

Name

This section will hold the Name information for the Employee. The First Name and Surname fields will be used on all selection screens so ensure that they are filled in correctly

Screen Layout and Fields

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Surname

Employees Surname or Agency/Contractor Company Name (mandatory)

First Name

Employees First Name (mandatory)

Middle Name

Employees Middle Name

Known As

Surname

A different Surname that the Employee is known by

Known As First Name

A different First Name that the Employee is known by

Hist.

Select Hist to edit/view the Name History for the Employee and attach documents to support the changes (see next page of this guide for more information)

Name History

A pop-up History window is available by selecting Hist. This will allow the change of Name to be recorded. If a company is using Timegate Web Recruit, it will show an enhanced screen where documents can be attached. For those companies not using Timegate Web Recruit there is a simpler screen. The two screens and their functionality is detailed below.

Standard - Employee Name History

Screen Layout and Fields

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From

Date that the name was used from

To

Date that the name was used to

First

Forename of person

Middle

Middle Name of person that was used

Last

Surname that was used

Select  to delete a change of name record from the Employee Name History

Select  to edit the Employee Name History

Timegate Web Recruit - Employee Name History

Screen Layout and Fields

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From

Date that the name was used from

To

Date that the name was used to

First

Forename of person

Middle

Middle Name of person that was used

Last

Surname that was used

Confirmed?

Automatically generated confirmation of the name change when a user confirms the name. This is done by selecting Confirm within the Employee Name History Maintenance pop-up window

Confirmed By

System recorded name of user that confirmed the name change

Documents

Select to view any supporting documents (expands the screen as shown:

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Select the next to the Supporting Document to view the document

+ Add

Select to add details of a different name. When selected, the following dialog box is opened:

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Enter the dates of the Name History (the From date is a mandatory value)

Enter the new name details (First, Middle and Last name - Last name is mandatory)

Select Current Name if this is the individuals’ current name.

To add an existing supporting document, select Manage Documents and select the documents from there to support the name change

To add a new document to support the name change, select New Document and follow the instructions

To Confirm that the name change is valid, select Confirm

Select Save to save changes.

Select  to delete a change of name record from the Employee Name History

Select  to edit the Employee Name History

Address

This section will hold the address for the Employee.

Screen Layout and Fields

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Address Search

If enabled, start to enter a Post code to find the associated address (requires separate licensing)

Address

First 2 lines of the Employees Address

City

Address City

County

To choose a County, select it from the drop-down list:

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Click anywhere on the line of the desired County to select.

The County selected will be shown on the screen.

see Admin | General | General Maintenance | County for more information

Post Code

The Post Code for the Address. The label of this field may change dependent on geography for example it may be labelled as Zip Code

Next Of Kin

This section will hold the Next of Kin contact information for the Employee.

Screen Layout and Fields

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Next Of Kin

Name of the Employees Next Of Kin

Emergency

Contact

The Next of Kin Contact Number

Picture and Notes

This section is used to show a picture of the Employee in case of identification check plus any quick notes about the Employee.

Screen Layout and Fields

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Photo

Current photo for the Employee

Notes

General Notes for the Employee

Screen Actions

Change Picture

Upload a new Photo of the Employee. Use either a PNG or JPEG format as these are smaller in size. This will improve performance when accessing the Employee General Tab across the Internet

Remove Picture

Remove the existing Photo of the Employee. A default Silhouette icon will be shown instead

Contact Details

This section will hold the contact information for the Employee.

Screen Layout and Fields

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Email Address

The Email Address that the Employee can be reached on and must be unique across the system. It is used for many purposes such as the Employee Portal User name and the emailing out of Help Desk Task progress and operational requests to work. Select the email icon next to the address to launch your email client to send an email to that address.

Note: To change the email address the employee must be logged out of web/mobile/employee portal, Hire by WorkWave and Insights before you can update the email address. Email addresses need to be updated in each instance the user is set up in. Once the email address is changed the next time the user logs in they will need to use the updated email address.

Telephone

Up to 3 Telephone Numbers can be stored. If Click-To-Call has been enabled, the telephone icon will appear next to the Telephone number. Select to launch the dialler and caller the number

Mobile Telephone

The Mobile Telephone Number can be used to SMS information to the Employee. If this is the case, the leading zero is dropped and a 44 (UK Only International Dial Code) is used instead. International Dial Codes are not supported. If Click-To-Call has been enabled, the telephone icon will appear next to the Telephone number. Select to launch the dialler and caller
the number

Communications Method

To choose a Communication Method, select an option from the drop-down list.

The Communication Method Description will be shown in the list. Click anywhere on the desired line to select.

The Communication Method selected will be shown on the screen.

see Admin | General | General Maintenance | Communication Method for more information

General

This section will contain all of the other key information when accessing the Employee.

All other information is contained in the remaining tabs.

Screen Layout and Fields

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PIN

Personal Identification Number (PIN) to allow the Employee to perform Clock-In.com T&A. A Next PIN button is available to generate the next available unused PIN number using the System Settings Starting PIN as a basis.

This and the PIN length are defined within Admin | System | Scheduling SIN/PIN Section

Date Of Birth

Employees Date of Birth is also used when applying a Minimum Wage Scheme Uplift across the system if the Scheme has age banding. A date selector is available

Date Joined*

Date that the Employee started to work for the Company. The employee’s Continuous Service Date (known also as Date Transferred) is available on the HT Tab once the Employee is saved. A date selector is available

Gender

Employees gender

PPS/NI Number

The National Insurance Number for the Employee. Dependent on the system Implementation and geography, this label may be changed to PPS, Social Security Number, etc.

Employment Type/Worker Classification

Defines whether the Employee is a Casual, Part Time or Full Time worker. Many clients prefer to use the Employee Type field on the Ops Tab instead as the available options are user defined.

Hist Button

Will show a pop-up window of the Employment History

Employment History

This is a system maintained list of where the Employee has Joined and Left the Company, and subsequently
re-employed.

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Date Joined

Date Employee Joined the Company.A date selector is available

Date Terminated

Date Employee Left the Company. When an employee leaves the company, this should be selected, rather than their record deleted. A date selector is available.

If you enter a value into this field and then select save, the employees data is checked to ensure that they do not belong to a future transaction, or does belongs to a future locked or closed transaction.

If they have no future transactions that are locked/closed, you will receive the message that advises that the Employee Termination Date has been set. It also tells you that the employee will be removed from all duties, diary events, and contracts after the event

If they have transactions that are locked/closed, a slightly different message is displayed on screen. You are advised that the Employee Termination Date has been set. It also tells you that the employee will be removed from all duties, diary events, and contracts after the event. Additionally, it tells you that the "Employee could be in a locked or closed period that they will be removed from after this date"

The second message is a great way of making you aware that those shifts or diary events that were contributing to a transaction within a locked/closed period will be impacted by the termination. If you have any outstanding monies or diary events that need to be logged in a previous transactions make sure that it can be done before the termination. This will help you to ensure that that they are picked up in the following period lock/close, rather than being removed completely.

These messages can be tweaked to meet with your business requirements. contact TEAM Software for more information

Employment Source

Where the Employee was added