Setup: Branches - Messages

How to get there: Set Up | Branches | Messages

The system can be configured to alert employees by either SMS or email when certain roster changes arise for example if their scheduled duties are changed, added or removed.

Screen Layout and Fields

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Scheduled Duty - Change

From the drop-down list, select the message template that the user will receive when their schedule duty is changed

Allow Reply

Allow the employee to reply to the message that they have received

Scheduled Duty - Added

From the drop-down list, select the message template that the user will receive when a new schedule duty is added

Allow Reply

Allow the employee to reply to the message that they have received

Scheduled Duty - Removed

From the drop-down list, the message template that the user will receive when a duty
is deleted

Send Event Reminders

Tick the box to enable reminder messages to be sent about events

Days Before Event

Type in a number of days before the event that the reminder should be sent

Message Template

Select from the list of templates the one that will be used to remind employees of events. Message templates are set up in Admin | Engagement | Message Templates

Screen Actions

Save

Select to Save the Branch record

Branch View

Select to launch Branch View

Delete Branch

Select to Delete the Branch record. Before being allowed to Delete the content, the user will be presented to a screen similar to the one below detailing how many records are linked to the Branch record. To Delete, select OK button to confirm, otherwise select Cancel

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Refresh

Select to Refresh the screen and discard any unsaved changes