Monitor: T&A

The T&A (Time and Attendance) Monitor displays a list of calls received from Clock-in.com and biometric devices (if they are used on the system implementation). The system records all calls whether they are valid or invalid.

The screen is not editable. It is designed only to show summary T&A information. The user can, however, use a Search button to search for and view historical information.

Within this screen, the user is also alerted to the raising of a Note alarm, as a banner on the screen.

The following video reviews the Time and Attendance (T&A) information available in the system.

How to get there: MonitorT&A 

Screen Layout and Fields

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Source

The source of the message for example Manual, Telephone, Automated Logon/Check/Logoff, Forced Logon/Check/Logoff, Smartphone, Chase, Escalate, U-Clock Device, Employee App, Biometric Device

Device

The unique identifier of the Timegate Web booking on system

Call Type

What type of call it was - booking on, booking off, check call, message, overdue, chased call an escalated call or an on or off site call etc - select from the drop-down list

SIN

Site ID Number

PIN

Personal ID

Site Name

Name of the Site

Employee Name

Name of the Employee

Date/Time

Date and time of the call from Clock-in.com

Telephone

Where applicable, telephone number where the call is being made from. If Click-To-Call has been enabled, the telephone number will appear in blue. Select the hyperlink to launch the dialler and caller the number

Status

Whether the booking on or booking off was accepted, rejected, no response, valid, invalid or invalid (with warnings) etc

Message

Message associated with the call, for example explaining why it was invalid

Comment

Any additional comments

Duty Audio

A link to an audio message related to challenge response questions. see Admin | General | General Maintenance | Challenge Response Profiles for more information

Map

Coordinates of device booking on/off. Given as latitude and longitude

Screen Actions

Search

Select Search, once the criteria has been selected

Source

Select Source type from choices provided to search by

Call Type

Select Call type from choices provided to search by

Site Name

Enter name of the site to search by

Employee Name

Enter name of employee to search by

SIN

Enter Site ID Number to search by

PIN

Enter Personal ID Number to search by

Telephone

Telephone number to search by

Status

Status to search by, choices from drop-down list

Message

Message associated with the call to search by

Comment

An additional comment to search by

Device ID

Enter a device ID to search by - this can be great to search for problems with your devices during set up

Duty Comment Audio

Select to listen to an available  message. A link to an audio message related to challenge response questions. see Admin | General | General Maintenance | Challenge Response Profiles for more information

Export CSV

Select to save a CSV file for exporting to another application to process and analyze as necessary

How many records

List of the number of records to be show on a screen

Map

Coordinates of device booking on/off. Given as latitude and longitude