Monitor: Message Log

How to get there: MonitorMessage Log 

The Message Log page enables the user to see a list of all messages sent to employees, view their content and export them from the system using a CSV file.

Screen Layout and Fields

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Recipient

The person who is receiving the message. Click on their name to view their profile

PIN

The employees unique PIN (Personal ID Number) number

SIN

The Site ID Number

Contact

The email address or telephone number that the message has been sent to

Message

Click on the envelope icon to view the message. An example pop-up message box is shown below:

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Template

The template used to generate the message

Created By

User that has created the message

Date

Date of the message

Status

Status of the message i.e. has it been sent

Message Group

The number of the message - each new message increments the number by one

Screen Actions

New Message

Click the New Message button at the top of the screen to create a new message to send out. Once clicked, the following screen is shown:

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Complete the message, first by selecting an audience, then filtering the audience as appropriate. Once completed, enter the message settings and content for the SMS/Email that is going to be sent.

Click the Save button to commit changes.

Click on the Message Log button to return to the Message Log screen once the changes have been saved

See Manage | Messages for more information about the fields within this screen

Search

Click the Search button at the top of the screen to search for different types of messages. Using the pop-up calendars for Search From and Search To along with the drop-down filters for Message Type and Message Status search for messages here

Clear

Click the Clear button to clear the search criteria

CSV

Click the CSV button to download the contents of the Message Log as a CSV file. An example of such a file is shown below:

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