Service: Tour Failure Reasons

Descriptive name for the reason for failing to visit a site on the tour

Your failure reasons cannot be deleted from the system. To stop them showing up when failures are being logged, they can be de-selected. By default, they are selected i.e. active and will show up will logging the reason for failing to visit a location on a tour

Select if the option is going to be given to the system user on their tour to add comments associated to the given reason for failure to visit the location during a tour

Select to make this failure reason the default one when users record a failure

Date of last amendment to the Tour Failure Reason

Select to add and configure a new Tour Failure Reason - see explanation below

Select a Tour Failure Reason to view/edit it’s settings

Mandatory field - Enter a descriptive name for the reason for failing to visit a site

Mandatory field - Failure reasons cannot be deleted from the system. To stop them showing up when failures are being logged, they can be de-selected. By default, they are selected i.e. active and will show up when logging the reason for failing to visit a location on a tour

Mandatory field - Select if the option is going to be given to the system user on their tour to add comments associated to the given reason for failure to visit the location during a tour

Select to make this failure reason the default one when users record a failure

Return to previous screen, listing all the existing reasons for failure that have
been configured

Select to save the Tour Failure Reason

When a Tour Failure Reason is  saved Languages are enabled. Select to configure the failure message in different languages. Once entered, select Save. The screen is shown below with a French translation inserted: