Uploading .MSG type files

The following 03 min 32 sec clip shows you the new enhancement that enables you to upload with a .msg extension. In this particular example, you are shown two examples:

  • How to upload an email message into an employees record (within their document library)

  • How to attach emails to an employees task (including configuring the document access settings)

This new feature enables the user to upload files with a .msg file type extension (i.e. e-mail files) into employees document libraries or Help Desk Tasks types from within Timegate Web. Those in the HR team will find this feature useful when wanting to record sensitive or confidential information on an employees record. Only those with the correct level of security clearance will have the ability to view the files uploaded.