Request For Work Task Page Update
The following 3 min 48 sec clip talks you through how the Request for Work Task Page has been updated so that it is more transparent and reduces the overall time and clicks needed to approve/reject a work request.
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Scheduling checks have been added to the “Request to work task” page. The tasks are color coordinated. Red tasks are non-overridable, amber tasks can be overridden.
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Employee Duty Requests are now shown too. These are requests from any other employees who wish to work the open post. You can view the different employees for their suitability and select who should work the post based on this.
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In terms of the update and approval process, this has been simplified. Originally, this was two separate buttons. Now, a user only has to update the Status and select Save. This is much clearer and saves clicks.
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Finally, for increased visibility, the diary of the week that the employee has requested to work is shown on the task screen. At a glance the user can see what other work the employee has that week from their diary and determine what course of action to make in terms of accepting or denying the request