What's New — Timegate — August 13, 2024

This topic includes the August 13th, 2024 release items for Timegate.

Timegate Web

Enhancements

  • The 1000-character limit for email templates has been increased to 100,000 characters. [#218246]
  • A “Site Rate” Column filter was added to the “03-05-11 - Duty Profit Analysis” report. [220459]
  • The “04-05-17 - Employee Summary Hours - Excel” report now displays two decimal places in the “Total Hours” column. [#221287]

System Changes

  • With this release (version R19) all premise customers must upgrade Crystal Dependencies to version 13.0.35 to continue to use reporting in Timegate.

    • The upgrade is for both 32 and 64 bit installations.

    • This version must be installed on all TG-WEB production boxes during the release window.

    • Infrastructure:

    • CRRuntime_32bit_13_0_35.msi

    • CRRuntime_64bit_13_0_35.msi

    • Reboot is required after the installation.

    • Do not install this upgrade on Timegate database versions R18 or earlier.

  • As part of the Azure media depreciation, we have removed the “Video” label from the Document Library tab on the site card. [#218751]

Fixes

  • There was an issue where the Service Desk displayed records for two days when it should have only returned records for the current day (based on default). This has been fixed. [#188376]
  • There was an issue where the incorrect window was displayed for users without the “Admin - General Functions” permission. This has been fixed. [#213983]
  • When adding employees to a contract and rotaloading, the un-rotaload dialog prompt was not displaying. This has been fixed. [#214281]
  • There was an issue where entitlements were not displayed when using payroll accrual rules with future effective dates. This has been fixed. [#215421]
  • Users with large databases received a timeout message when accessing the tiles on the home page. This has been fixed. [#189615]
  • At times, when site contracts were updated, shift patterns were not being updated for employees. This has been fixed. [#205652]
  • The site Contract tab was taking a considerable amount of time to load. We added performance improvements and now the window loads faster. [#209396]
  • Fixed an issue where the system was not effectively loading future contract day/times. [#224206]
  • Due to a daylight savings issue, missed call alert emails were being sent out an hour earlier than expected for sites in the Australian time zone. This has been fixed. [#211080]
  • There was an issue where creating a new site post pay effective date was causing system time-outs on large databases. This has been fixed. [#213654]
  • When multiple sites were selected the schedule view was not allowing the user to manually rotaload each one. This has been fixed. [#215945]
  • There was an issue where users could add diary events when the “General Diary Events Add” security item permission was set to off. This has been fixed. [#216047]
  • There was an issue where users received error messages and they could not assign an employee to a duty. This occurred for sites with gender types configuration enabled and the employee did not have a gender indicated on their record. This has been fixed. [#216511]
  • There was an issue where users could not reorder the user defined fields on the “User Fields - Employee” page. This has been fixed. [#216545]
  • The diary event rate generation process was at times timing out. We added performance improvements and the process no longer times out. [#218148]
  • Users received an error message when using the “Days off in period” duty check when assigning employees to shifts. This has been fixed. [#219721]
  • A fix was applied to make duty comments required when the audit comment setting “Users must enter comments on validation issues” is selected, regardless if the duty check setting of “Force Comments” is selected. [#219782]
  • There was an issue where some of the filled-in form data was not displaying in TEAM by WorkWave. This has been fixed. [#219846]
  • There was an issue where duty overtime profiles were not working correctly when set up with time bands. This has been fixed. [#218974]
  • The Site Rate on the “03-05-11 - Duty Profit Analysis” report returned the first bill rate from the site group instead of the bill rate effective for the duty start date. This has been fixed. [#220459]
  • There were issues with creating duties that started before and overlapped with existing duties. In this situation, the original booked duty was booked off with the start time of the new duty. This also prevented users from arbitrating the duty. This has been fixed. [#222514]
  • In certain scenarios, error messages were displayed when users attempted to add an HR task to an employee. This has been fixed. [#191172]
  • There was an issue where employees were still getting paid for a sickness event even when the employee had already used all of their statutory sick pay time. This has been fixed. [#207403]
  • The “Never Auto Calculate Averages” check box on the Pay Details tab of the employee was not holding a selected status after saving. This has been fixed. [#211462]
  • The “04-05-17 - Employee Summary Hours - Excel” report displayed only a maximum of eleven sites per employee even though some employees worked more than eleven sites for the time period queried. When the sites were not all displayed, the “Total Hours Worked” values were incorrectly calculated. This has been fixed. [#221287]
  • There were issues where it took a significant amount of time to complete locking and closing periods and in certain cases, the process was erroring out. We added performance improvements and now the process loads faster and it no longer times out. [#223435]
  • There was an issue where users were not able to change an employee assigned to the Pay/Bill Employee field once the duty had been worked. This has been fixed. [#219944]
  • There was an issue where only the first number listed in the outbound call escalations was being called. This has been fixed. [#201902]
  • There was no security role validation in the duty filter view. This allowed users to remove duties without proper security privileges. This has been fixed. [#204818]
  • The system crashed when users selected more than 300 sites on the Plan view. This has been fixed. [#208301]
  • The “02-04-17 Site Weekly View - Landscape” report produced a blank page between each page on the report when converted to a PDF. This has been fixed. [#208730]
  • When employees had overlapping shifts we were not displaying the Move button on the Duty Validation window. This has been fixed. [#224208]
  • The Service Desk search window was having an issue where when users selected a date range to view tours or incidents, the data returned did not include data in the last day of the chosen date range. This has been fixed. [#224213]